--- title: On-call technical assistance description: Your local supplier or refrigeration technician can't solve a problem or is simply unavailable? Get Arneg On-call technical assistance. --- [Skip to content](https://www.arneg.co.uk/on-call-technical-assistance#main-content) - [News](https://www.arneg.co.uk/arneg-manor-blog) - [Photos and videos](https://www.arneg.co.uk/en/photos-and-videos) - [Download](https://www.arneg.co.uk/en/download) - [Press area](https://www.arneg.co.uk/press-area) Search Confronta Modelli [![Logo Arneg UK](https://www.arneg.co.uk/hubfs/Logo_Arneg-UK_Color_RGB.png "Logo Arneg UK") ](https://www.arneg.co.uk/en/) - Company Show submenu for Company - Show submenu for - Arneg UK Show submenu for Arneg UK - [About us ](https://www.arneg.co.uk/en/about-us) - [Certifications ](https://www.arneg.co.uk/en/certifications) - Sustainability Show submenu for Sustainability - [Our idea ](https://www.arneg.co.uk/en/our-idea-of-sustainability) - [Carbon Neutrality ](https://www.arneg.co.uk/en/carbon-neutrality) - [Natural refrigerants ](https://www.arneg.co.uk/en/natural-refrigerants) - [F-Gas ](https://www.arneg.co.uk/en/f-gas) - 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[Home ](https://www.arneg.co.uk/en/) 2. Service & Assistance 3. Services 4. Assistance on call # Service & Maintenance We protect your store against breakdowns and malfunctions. Scroll ### A professional on-call service & maintenance offer   Your local supplier or refrigeration technician can't solve a problem or is simply unavailable?  If you operate one or more stores, our service & maintenance offer ensures the complete availability of our national service partner network. Whether it is for an urgent same day response or a pre-planned service & maintenance visit our authorised technicians are always on call to help resolve and prevent breakdowns and faults in your refrigerated cabinets and refrigeration systems. We offer bespoke maintenance plans to suit your needs; but as standard you will benefit from special call-out fees as well as high-quality technical assistance. Benefits and features you will not want to do without: - On-call intervention (same-day or pre-planned) - Selected and qualified service partners for high-quality maintenance - Fixed and advantageous call-out costs - 24-hour call centre --- ## With our service & maintenance offer you also get: - Arneg Connect **Arneg Connect** provides professional assistance for your store, 24h hours a day, 365 days a year. The service lets you make voice calls to request assistance through a centralised virtual platform. Whenever you make a call, you will be put in touch with a technical assistance and support operator dedicated to your own store. 1/1 - **Arneg Connect** provides professional assistance for your store, 24h hours a day, 365 days a year. The service lets you make voice calls to request assistance through a centralised virtual platform. Whenever you make a call, you will be put in touch with a technical assistance and support operator dedicated to your own store. - Arneg UK Show submenu for Arneg UK - [About us](https://www.arneg.co.uk/en/about-us) - [The Arneg Group](https://www.arneg.co.uk/the-arneg-group) - [Brands](https://www.arneg.co.uk/en/our-brands) - [Sustainability](https://www.arneg.co.uk/en/our-idea-of-sustainability) - All the products Show submenu for All the products - [Serve-over](https://www.arneg.co.uk/en/products/serve-over) - [Island and horizontal](https://www.arneg.co.uk/en/products/island-and-horizontal) - [Semi-vertical](https://www.arneg.co.uk/en/products/semi-vertical) - [Vertical](https://www.arneg.co.uk/en/products/vertical) - [Combined](https://www.arneg.co.uk/en/products/combined) - [Rear service](https://www.arneg.co.uk/en/products/rear-service) - Useful links Show submenu for Useful links - [EU Conformity](https://www.arneg.co.uk/en/eu-conformity) - Contacts Show submenu for Contacts - [Contacts](https://www.arneg.co.uk/en/contacts) - [Vacancies](https://www.arneg.co.uk/en/vacancies) Need help? 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